Artificial intelligence: Disruption or science fiction

11. Mai 202310:15-11:00Sponsor: ING Wholesale Banking Germany


“We need banking, but not banks.” (Bill Gates, 1994). He separated service from institution. It is claimed that due to the fast-changing environment there will only be ~200 German banks in 2030 left, from ~1500 today. With the rise of technological possibilities and single services provided by FinTechs, the whole ecosystem changed. Customers now have more choices. AI-enabled apps help to put the customer at the core. This talk will focus on some concrete applications in banking and in ING.


– Ertugrul Dalboy, ING
– Marlen Muschter, ING

  • Sponsor: ING Wholesale Banking Germany
  • 11. Mai 2023
  • 10:15-11:00
  • Workshop
  • Gustav Mahler II